Warranty:

Your purchase includes a 1-year product warranty. Attempting to use resqme^® on any material besides tempered glass such as metal, laminated glass, etc. will void the warranty. Improper use of the resqme^®, including using excessive force to pull down and release the tool, causing the clip guard to break, will void the warranty.

Only breaks tempered glass:

When is comes to vehicle manufacturing, there are two main types of glass utilized; laminated and tempered glass. Tempered glass fractures into small chunks in order to prevent injury caused by sharp edges. Laminated glass consists of two or more panes of glass that are fused together by a sheet of plastic, making it harder to break in order to prevent ejections in an accident. The device will work on tempered glass only and not laminated glass. It is important to research the type of glass used in each of the windows of your vehicle(s) in order to equip yourself with the proper protocol to escape in the event of an emergency.

Frequently asked questions:

• Does the resqme® tool work on all car windows?

The resqme® tool is effective only against clear and tinted tempered glass. Tempered glass is commonly used in rear and side car windows. The resqme® tool does NOT work on laminated glass. Laminated windows which are typically used for windshields can also be found on some car models. To check to see what your side windows are made of, locate the sticker on your side windows to see if it is designated as “Tempered” glass. If you are unable to locate the sticker or the information is not understandable, please call your car manufacturer.

• How do I know the type of glass used in my car?

Most sunroofs and rear windows are tempered. To figure out what kind of glass is in the side window of your car, you can look in the bottom corner. There may be a label that says “tempered” or “laminated.” If not, roll down the window and look at it from a bird’s-eye view. If it’s smooth and looks like one piece, it’s tempered. If it looks like a sandwich with a ridge, it’s laminated.

• Is the resqme® reusable?

Yes. The spring-loaded spike resets automatically and can be used multiple times. The blade is very durable and can easily perform multiple seat belt cuts.

• How can I test the resqme®?

If you’re going to test the window breaker on a car glass window, be sure to wear safety gloves and goggles. Alternatively, you can test the window breaker on a hard surface like a notepad or a piece of wood. When the spring-loaded spike is released, you will hear a “click.” After you lift up the tool again, another spring resets the spike so you can use it again. You will see a small dent where the tip of the spike met the testing surface. The seatbelt cutter blade is very sharp and will easily cut through seatbelts. Hold the seatbelt tape taut and pull the tool toward you, cutting it diagonally.

• When I look inside the tool where the spring-loaded spike is located, it seems the spike is misaligned. Is that normal?

The resqme® tool is designed this way. When not in use, the spike is not aligned with the hole. When you push the head of the resqme tool against a window or hard surface to activate the window breaker, an internal plastic shoulder centers the spike and the spring propels it forward and through the hole.

• Can I take the resqme® on the airplane in my carry-on?

The TSA has not evaluated the resqme® tool nor listed it on the forbidden items list. Due to its size and design, it does not show up in X-rays. However, considering it contains a blade, we recommend you pack the resqme® tool in your checked luggage to avoid the risk of confiscation.